Custom design
From an idea to a piece that exists nowhere else
Bring a photo, a sketch, an old ring or just an idea. Van designs it with you, shows it to you in 3D, selects the stones himself, and our jewelers finish and set it by hand in Snellville.
- Design fee
- $150
- Credited in full when you order
- Revisions
- 3 free
- Before anything is made
- Turnaround
- 4 to 6 weeks
- From the approved design
- Metals
- All karat gold
- Yellow, white and rose, and platinum
Stage one
First visit
The idea, the occasion and the budget.
It starts with a conversation at the counter. Tell us what you have in mind, show us a screenshot, a sketch, or a ring you inherited and never wear.
We will tell you honestly what your budget buys and which parts of an idea are doing the real work. This first visit is free, and you can leave with just an answer.
Stage two
Design in 3D
See it from every angle before it exists.
Van builds your piece in CAD and shows it to you in 3D: the profile, the height, how it sits next to another ring. Nothing is guessed.
You get three free revisions to get it exactly right. The design fee is $150, and it is credited in full when you place the order. Once you approve the design, a deposit of half the price starts production.
Stage three
Stone selection
Chosen by Van, compared on the counter.
Stones are laid out side by side under the same light, natural and lab grown, so you can see the difference a grade makes instead of reading about it.
Bringing your own stones? We check every one for chips and wear before anything is reset.
Stage four
Made by hand
Cast in your metal, finished at the bench.
Your piece is cast in the metal you chose: any karat of yellow, white or rose gold, or platinum. Old gold you bring in is weighed and credited.
Then it is finished, polished and every stone is seated by hand. Casting is a machine job. Setting is not.
Stage five
Pickup
Checked with you before it leaves.
We inspect the finished piece, then go over it with you in person: the fit, the finish, the stones.
Size adjustment is free for the first year, and your warranty stays intact for life as long as you bring the piece in for a yearly inspection.
The terms, in plain words
No surprises, from the first sketch to the last inspection.
- Design fee
- $150, credited in full when you place the order
- Revisions
- Three free changes to the 3D design before production
- Deposit
- Half after the design is approved, balance at pickup
- Metals
- All karat gold in yellow, white and rose, and platinum
- Your own materials
- Old gold weighed and credited, your stones checked before resetting
- Turnaround
- Four to six weeks from the approved design
- Size adjustment
- Free for the first twelve months
- Warranty
- Intact for life, with a yearly inspection at the store
What to bring to your first visit
Inspiration
Screenshots, photos or a sketch. Most projects start this way.
A budget range
It helps us show you what is possible right away.
Stones or old gold
Inherited pieces can be reused, credited, or both.
A ring size
Planning a surprise? Borrow a ring they already wear on that finger.
Before you ask
How long does a custom piece take?
Four to six weeks from the day you approve the design.
What does the design fee cover?
The 3D design and up to three revisions. The $150 is credited in full toward your piece when you place the order.
When do I pay the deposit?
Half of the price once you approve the design. The balance is due at pickup.
Can I use my own diamond or old gold?
Yes. We check your stones for chips and wear first, and old gold is weighed and credited toward the new piece.
Can you copy a ring I saw online?
We can build something in the same spirit, with your stone, your size and your changes, so it suits your hand rather than the model's.
What if it does not fit?
Size adjustment is free for the first year after pickup.
Start your piece
A photo on your phone is enough. So is the ring in the drawer you have not worn in years. The first conversation is free.
Visit usSnellville, GA 30078
Closed Sunday and Monday