Terms of service

Effective Date: June 2026

 

Welcome to Van Adams Jewelers. These Terms of Service govern your access to and use of vanadams.com (the "Site") and any products or services offered through the Site or in our Snellville showroom. By accessing the Site, placing an order, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Throughout these Terms, "we," "us," "our," and "Van Adams Jewelers" refer to Van Adams Jewelers, a family-owned jewelry business operating since 1985, located at 1870 Highway 124 North, Snellville, GA 30078. "You" and "your" refer to any visitor, customer, or client of the Site or our showroom.

By accessing the Site, creating an account, placing an order, or visiting our showroom, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. Your continued use of the Site after any updates to these Terms constitutes acceptance of the revised Terms. We reserve the right to update these Terms at any time, with changes posted to this page.

 

The Site is intended for personal, non-commercial use. You agree not to reproduce, duplicate, sell, or exploit any portion of the Site without express written permission, use the Site for unlawful purposes, transmit viruses or harmful code, attempt unauthorized access to any part of the Site, or collect personal information of other users. Violation of these conditions may result in termination of your access.

 

We make every effort to display accurate product descriptions, images, and pricing. However, we cannot guarantee that all information is error-free. Prices are shown in US Dollars and may be updated without notice. If an obvious pricing error appears on the Site, we reserve the right to cancel the order and refund the amount paid.

Photographs of jewelry, diamonds, and gemstones are representative of quality and style. Actual appearance may vary due to monitor settings, lighting, and the handcrafted nature of jewelry.

 

By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment is accepted via Visa, MasterCard, American Express, Discover, and PayPal. All transactions are processed using SSL encryption. You are not charged additional fees for using these payment methods.

Van Adams Jewelers also offers in-store financing, including 12-month zero interest plans and no-credit-check options. Financing terms are subject to credit approval and are detailed on our Easy In-Store Financing page.

 

Certain features of the Site may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. If you believe your account has been compromised, notify us immediately. We reserve the right to disable accounts at our discretion.

 

Custom jewelry commissions are governed by the terms agreed upon during the design consultation. All custom work is completed in-house under the direct oversight of Van Adams. Custom pieces are non-refundable once production has begun, as each piece is built to the client's specific design.

Design sketches, CAD renderings, and other creative materials produced during the custom process remain the intellectual property of Van Adams Jewelers unless otherwise agreed in writing.

 

We have on-site jewelers. We accept repairs on pieces purchased from Van Adams Jewelers and from other jewelers. Repair estimates are provided at drop-off and work does not begin until the estimate is approved. Van Adams Jewelers is not responsible for pre-existing damage or conditions not identified during the initial evaluation.[U1] 

 

Van Adams Jewelers purchases gold and diamond jewelry from individuals. All evaluations are free and carry no obligation to sell. Georgia state law requires valid identification for all gold purchasing transactions. Payment is made by cash or check at the time of the transaction. Evaluations are based on current market conditions at the time of assessment and are not binding offers beyond the day they are made.

 

Orders placed through the Site are shipped to the address provided at checkout. We are not responsible for delays, loss, or damage caused by the shipping carrier or by incorrect address information provided by the customer. For full details, see our Shipping Policy.

 

Returns are accepted within 30[U2]  days of delivery for products in original, unworn condition with original packaging. Custom pieces and special orders are not eligible for return. Return shipping is the customer's responsibility. For full details, see our Return and Refund Policy.

 

All content on the Site, including text, images, photography, videos, logos, and branding, is the property of Van Adams Jewelers and is protected by copyright, trademark, and intellectual property law. Reproduction, distribution, or commercial use of any content without prior written consent is prohibited.

 

Your personal information is handled in accordance with our Privacy Policy, which describes what we collect, how we use it, and your rights regarding your data. By using the Site, you agree to the practices described in our Privacy Policy.

 

Customer reviews and comments submitted on the Site are moderated by Van Adams Jewelers. We reserve the right to remove or modify reviews that are defamatory, abusive, off-topic, or otherwise inappropriate. By submitting a review, you grant Van Adams Jewelers the right to use your feedback for promotional purposes.

 

THE SITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

 

To the fullest extent permitted by law, Van Adams Jewelers, its owner, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services. Our total liability shall not exceed the amount you paid to Van Adams Jewelers in the twelve months preceding the claim, or one hundred dollars, whichever is greater.

 

You agree to indemnify and hold harmless Van Adams Jewelers, its owner, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your violation of these Terms, misuse of the Site, or violation of any law or third-party rights.

 

These Terms are governed by the laws of the State of Georgia. Any dispute arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Gwinnett County, Georgia. You consent to the personal jurisdiction of these courts.

 

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severable and shall not affect the validity of the remaining provisions.

 

These Terms, together with our Privacy Policy, Return Policy, Shipping Policy, and any individual service agreement, constitute the entire agreement between you and Van Adams Jewelers regarding your use of the Site and our services.

 

If you have questions about these Terms of Service, please contact us:

 

Van Adams Jewelers

1870 Highway 124 North

Snellville, GA 30078

United States

Phone:

(770) 979-4990

Email:

vaj@vanadams.com

Store Hours:

Tuesday through Saturday: 10:00 am to 5:00 pm

Monday and Sunday: Closed

 

Van Adams Jewelers - 1870 Highway 124 North, Snellville, GA 30078 - (770) 979-4990