What to Do When You Lose a Stone: A Guide to Replacement

You glance down at your ring and—your heart skips a beat. One of the gemstones is missing. Whether it is a diamond from your engagement ring or a cherished stone from a family heirloom, this moment can leave you feeling frustrated, worried, or even guilty. But take a deep breath. At Van Adams Jewelers in Snellville, GA, replacing lost stones is a trusted process, designed to bring your jewelry back to its original sparkle.
Below, we guide you through what to do next, so you can feel confident and cared for every step of the way.

Stay Calm and Save the Setting
First things first: do not panic. Stones fall out for many reasons—a worn prong, a loose setting, or even an accidental knock on a countertop. If you notice a missing stone, try to:

• Check nearby areas to see if you can find the stone.
• Put the jewelry in a small box or soft pouch to avoid further damage.
• Avoid wearing the piece until it can be inspected.

Remember, the setting is like the frame to a painting—it holds everything together. Even if the stone is gone, saving the setting will make ring jewelry repair faster and more straightforward.

Bring It to a Trusted Jeweler
Your next stop? Van Adams Jewelers. Our in-house experts specialize in setting replacement and gemstone matching. That means you are not shipping your precious piece to some unknown workshop across the country. Everything stays right here in Snellville, GA.
At your visit, a jeweler will:

• Inspect the damage under magnification.
• Check the other stones and settings.
• Recommend whether a simple tightening or a full setting replacement is needed.

This is not the time for guesswork. You need skilled hands, steady tools, and an eye for detail—qualities you can count on at Van Adams Jewelers.
Gemstone Matching: Finding the Perfect Twin
If you could find that lost stone, fantastic. If not, gemstone matching becomes the name of the game.
Our jewelers will:

• Source a stone that matches the color, size, shape, and cut.
• Use precision measurements to ensure it fits the existing setting.
• Maintain the balance and beauty of your jewelry.

It is a bit like finding the missing puzzle piece—you want it to look like it was never gone in the first place.

Understand the Repair Timeline
Many wonder, “How long will this take?” Good question.
The time needed for replacing lost stones depends on:

• The complexity of the setting.
• The rarity of the gemstone.
• Whether the original setting needs repair or rebuilding.

For a simple diamond in a modern ring, repairs might be done in just a few days. For vintage or custom pieces, it may take longer to match the stone or recreate the setting with care.

Consider Jewelry Insurance
If you are preparing to file a jewelry insurance claim, keep in mind:

• Bring any receipts or appraisals you have.
• Ask for a detailed repair quote.
• Take photos of the damage for your records.

Van Adams Jewelers works with customers who are navigating insurance claims, offering guidance to help you protect your investment.

Prevent Future Stone Loss
As the old saying goes, “An ounce of prevention is worth a pound of cure.” Once your repair is complete, talk with your jeweler about:

• Regular inspections for loose prongs.
• Professional cleanings.
• Reinforcement of older settings.

These small steps can help keep your jewelry safe for the years ahead.

Why Choose Van Adams Jewelers?
For over 35 years, Van Adams Jewelers has been the most trusted bridal destination in Snellville, GA. With thousands of five-star reviews, we take pride in treating each piece with precision and care.
When you bring your jewelry to us, you get:

• In-house repairs by skilled jewelers.
• Access to the Van Adams Collection, personally curated for quality.
• Friendly, expert service that puts your mind at ease.

We are not just fixing jewelry—we are helping you keep memories alive.

Ready to Start? Visit Us Today

Losing a stone does not have to be the end of your jewelry’s story. With Van Adams Jewelers, it is just the start of a fresh chapter.
Visit our homepage to learn more or stop by our Snellville, GA store. Let us help you bring the sparkle back where it belongs.